Turn Your Knowledge Gap
Into Your Competitive Advantage

After more than 20 years inside the insurance industry—from intake specialist to litigation expert—I'm now working exclusively for plaintiff attorneys. I know exactly how carriers evaluate your cases. Let me show you what they see.
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Turn Your Knowledge Gap Into
Your Competitive Advantage

After more than 20 years inside the insurance industry—from intake specialist to litigation expert—I'm now working exclusively for plaintiff attorneys. I know exactly how carriers evaluate your cases. Let me show you what they see.
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You're Negotiating in the Dark. They're Not.

Every day, plaintiff attorneys submit demands without understanding the hidden evaluation systems insurance carriers use. You rely on experience and case law, while adjusters rely on sophisticated software, internal guidelines, and evaluation methods you’ve never seen.

The result? You leave money on the table. Your clients settle for less than they deserve. And you don’t even know it happened.

Here’s what you’re up against:

  • Colossus & Claims Evaluation Software – Algorithms that value cases based on criteria you can’t see
  • Internal Settlement Authority Matrices – Guidelines that determine what adjusters can offer without supervisor approval
  • Red Flag Systems – Automatic triggers that classify cases as potentially fraudulent
  • Reserve Setting Protocols – How much carriers actually set aside for your case (often far more than they offer)
  • Negotiation Tactics – Trained responses designed to minimize payouts

Insurance carriers train their adjusters for months. They have playbooks, software, supervisors, and an entire industry backing their evaluation methods.

You have your experience and instinct.

It doesn’t have to be this way. Learn How We Help

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Pre-Demand Case Audits

I evaluate your case file using the same methods insurance adjusters use—analyzing medical records, treatment gaps, pre-existing conditions, and documentation quality. You’ll receive a detailed report showing:

  • How Colossus or similar software will likely score your case
  • Red flags that could trigger fraud suspicion
  • Documentation gaps that reduce case value
  • Strategic recommendations to strengthen your position
  • Realistic settlement ranges based on carrier evaluation methods
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Strategic Consultation

Not every case needs a full audit. Sometimes you need quick answers about carrier tactics, settlement authority, or negotiation strategies. I provide ongoing consultation to help you:

  • Understand specific carrier behaviors and policies
  • Navigate Colossus evaluation categories
  • Identify when adjusters are operating outside their authority
  • Craft demands that trigger higher settlement authority
  • Recognize low-ball tactics vs. legitimate valuations
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Case Manager Training

Your case managers are your front line, but they’re negotiating against trained professionals who know every trick in the book. I provide training that gives your team the confidence and knowledge to:

  • Recognize carrier evaluation red flags early
  • Document cases in ways that maximize Colossus scores
  • Communicate with adjusters more effectively
  • Identify documentation gaps before demand
  • Understand the adjuster’s perspective and constraints

22 Years Inside. Now Working for You.

  • 1999-2001: Claims Intake Specialist promoted to disputed liability with Medical Payment and  Personal Injury Protection claim processing – First point of contact, learned initial evaluation with investigation methods, policy interpretation with coverage review analysis methods for 10 states.
  • 2001: Became a mom.
  • 2002-2007: Bodily Injury Adjuster to Litigation Specialist – Daily evaluation of personal injury claims, Colossus training, processed litigated personal injury claims nationally, worked with defense counsel, settlement conferences.
  • 2007-2012: Senior Field Bodily Injury Adjuster – Handled complex injury cases, settlement negotiations, conducted field investigations, worked with defense counsel.
  • 2012-2013: Field Investigator – On-the-ground investigations for numerous insurance claim corporations.
  • 2013-2014: Bodily Injury Adjuster – Daily evaluation and investigation of personal injury claims.
  • 2014-2022: Litigation Specialist – 1 of 2 in person field representatives for San Diego County for settlement conferences and small claims court appearances, worked with defense attorneys, daily evaluations of personal injury claims, led litigation strategy meetings.
  • 2022-Present: Red Stapler Project – Bringing insider knowledge to plaintiff attorneys.

Expertise In:

  • Colossus Claims Software (all versions)
  • California Fair Claims Settlement Practices (Section 2695.1-12 & 790-790.15)
  • Medical record analysis and evaluation
  • Reserve setting and settlement authority
  • Bodily injury valuation methodologies
  • Insurance fraud detection systems

“My Method: Kindness. My Motto: Don’t Be a Jerk.”

After two decades in an industry that often forgets the human element, I bring empathy back into the equation. Insurance carriers train adjusters to see claims as numbers. I help you remember—and prove—they’re people. Because empathy isn’t weakness, it’s a superpower.

Simple Process. Powerful Results.

Step 1

Free Consultation

We discuss your case or training needs in a no-obligation 30-minute call. I’ll let you know if my services are a good fit and answer your questions about the process.

Step 2

Case Review or Training Setup

For audits: You provide case files securely (HIPAA compliant). For training: We schedule sessions that fit your firm’s calendar.

Step 3

Analysis & Report Delivery

I analyze your case using industry-standard evaluation methods and software insights. You receive a comprehensive written report within 5-7 business days, plus a follow-up call to discuss findings.

Step 4

Strategic Implementation

Armed with insider knowledge, you strengthen your case positioning, fill documentation gaps, and negotiate from a position of power. I’m available for follow-up questions as your case progresses.

Simple Process. Powerful Results.

Tip 1

The Hidden Free-Form Field

We discuss your case or training needs in a no-obligation 30-minute call. I’ll let you know if my services are a good fit and answer your questions about the process.

Tip 2

The Fraud Assumption

For audits: You provide case files securely (HIPAA compliant). For training: Red Stapler Project schedules sessions that fit your firm’s calendar.

Tip 3

Settlement Authority Thresholds

I analyze your case using industry-standard evaluation methods and software insights. You receive a comprehensive written report within 5-7 business days, plus a follow-up call to discuss findings.

Want more insights like these? Subscribe to our monthly newsletter for insider tips, carrier updates, and case evaluation strategies.

Meet Renée Soileau

I didn’t set out to become an insurance industry insider. I started as a claims intake specialist in 1999, curious about how the system worked. Twenty-three years later, I’d worked every role from adjuster to litigation specialist, learning every evaluation method, software system, and negotiation tactic carriers use.

But something always bothered me: the imbalance. Insurance carriers have armies of trained professionals, sophisticated software, and decades of institutional knowledge. Plaintiff attorneys have experience and determination—but they’re often negotiating blind.

That’s why I founded Red Stapler Project. After two decades on the inside, I’m now working exclusively for plaintiff attorneys, providing the insider intelligence that levels the playing field.

My approach is simple:

  • Kindness is my method
  • “Don’t be a jerk” is my motto
  • Empathy is my superpower

Because understanding how the system works shouldn’t require sacrificing your humanity. Insurance claims are about people, not just numbers. I help you prove that to carriers while negotiating from a position of strength.

Based in La Mesa, California, I work with plaintiff attorneys throughout the state, both in-person and remotely.

Frequently Asked Questions

How is this different from hiring an expert witness?

Expert witnesses testify about industry standards and practices. I provide strategic consulting to help you position cases before negotiation even begins. Think of me as your behind-the-scenes advantage—I help you understand what carriers see so you can strengthen your case preemptively.

Will this work with cases I'm already negotiating?

Absolutely. While pre-demand audits provide the most value, I can analyze cases at any stage and provide strategic guidance for ongoing negotiations

How long does a case audit take?

Most audits are completed within 5-7 business days from the time I receive complete case files. Rush service is available for time-sensitive situations.

Is my client information kept confidential?

Yes. All case files are transmitted and stored securely using HIPAA-compliant systems. I sign NDAs and adhere to strict confidentiality protocols.

Do you work with specific practice areas?

I specialize in personal injury cases including auto accidents, premises liability, dog bite, and general bodily injury claims. These are the areas where my insurance experience is most directly applicable.

Can you help with cases outside California?

While my expertise is centered on California insurance regulations and practices, many evaluation methods (especially Colossus) are used nationwide. Contact me to discuss your specific situation.

What if I just have a quick question?

Schedule a free 30-minute consultation. We can discuss whether your situation needs a full Red Stapler Project audit or if I can answer your questions in a brief consultation.

How much do your services cost?

Investment varies based on case complexity and service type. Red Stapler Project case audits typically range from $750-$2,500. Training programs are customized to firm size and needs. Contact me for specific pricing.

Stop Negotiating in the Dark

You’ve spent years building your practice and fighting for your clients. Isn’t it time you had the same insider advantages that insurance carriers take for granted?

One case audit from Red Stapler Project could pay for itself many times over. One training session could transform how your entire firm approaches claim evaluation.

The question isn’t whether you can afford this intelligence. It’s whether you can afford to keep negotiating without it.

✓ Free 30-minute consultation
✓ HIPAA-compliant file handling
✓ Confidentiality guaranteed
✓ California-licensed professional

© 2026 Red Stapler Project. All rights reserved.
Professional consulting services for plaintiff attorneys.

Disclaimer: Red Stapler Project provides consulting and educational services. We do not practice law, serve as expert witnesses, or provide legal advice. All services are designed to support attorneys in their representation of clients.