Stop Guessing. Start Knowing.

Knowledge is power. Don't let old industry biases, assumptions, and information gaps hold you and your firm back. Who better to show you what claim professionals need than someone who used to be one?
bt_bb_section_top_section_coverage_image
bt_bb_section_bottom_section_coverage_image

Stop Guessing. Start Knowing.

Insurance carriers use sophisticated evaluation systems, trained professionals, and decades of institutional knowledge to value your cases. Now you can too.
bt_bb_section_top_section_coverage_image
bt_bb_section_bottom_section_coverage_image

Services Designed to Help Level the Playing Field

Red Stapler Project offers three core services, each designed to address a specific need in your practice. Whether you need deep analysis of a complex case, quick strategic guidance on negotiation tactics, or comprehensive training for your team, I provide the insider intelligence that transforms how you approach insurance negotiations.

All services include:

  • 23+ years of insurance industry expertise working for, with, and against carriers nationwide
  • Algorithm software and evaluation system knowledge
  • California insurance regulation compliance
  • HIPAA-compliant file handling
  • Strict confidentiality protection
  • Responsive communication and follow-up support
  • Giving you the tools to ensure the message you want delivered is what the insurance side receives and with your voice, not mine.

Pre-Demand Case Audits

Know What They See Before You Submit a Demand or Allow Your Client to be Deposed

Just Like Your Firm and Client's Case is Unique, Every Case Audit is Custom Tailored to Your Client and Firms Individual Needs

Your most powerful negotiating tool is understanding exactly how insurance side works for each of your client's cases and how carriers will evaluate your case.
A pre-demand or pre-deposition audit gives you that knowledge before you submit your demand.

What’s Included

Comprehensive File Review

I analyze your case using the same evaluation methods that the insurance side praised me for, including:

  • Algorithm Software – Show you what areas to focus on for beneficial algorithm results
  • Medical Records Analysis – Identify treatment gaps, documentation weaknesses, and pre-existing condition vulnerabilities
  • Liability Assessment – Review how carriers will interpret liability based on available evidence
  • Insurance Claim Communication – Review and interpretation for plaintiff side strategic planning
  • Damages Documentation Review – Evaluate whether your documentation supports your claimed damages
  • Fraud Flag Analysis – Identify any patterns that might trigger heightened scrutiny or fraud investigation
  • Additional Insights – Anything that I feel could be of importance and doesn’t appear to have been addressed yet

Strategic Recommendations Report

You receive a customized detailed written report (typically 5+ pages) that typically includes:

  • Strengths & Weaknesses Analysis – What carriers will see as strong vs. vulnerable in your case to get the most for your client
  • Documentation Gaps – Specific missing elements that reduce case value
  • Action Items – Prioritized list of steps to strengthen case positioning before demand
  • Negotiation Strategy – Recommended approach based on carrier behavior patterns
  • Red Flag Mitigation – How to address any suspicious patterns in documentation

Follow-Up Consultation

Within 90 days of receiving the report, you schedule a 30-minute call to:

  • Address any additional questions you may have

Post-Demand Support (Optional Add-On)

Once you submit your demand, I’m available for follow-up consultation as negotiations progress:

  • Interpreting carrier responses
  • Advising on counter-offers
  • Identifying when adjusters are likely at their authority limits
  • Strategy adjustments based on carrier behavior

When to Use Case Audits

Ideal For:

  • All cases you and your firm have questions about
  • Complex cases with liability disputes or multiple parties
  • Cases with pre-existing condition concerns
  • Situations where initial settlement offers seem unreasonably low
  • Cases where you suspect documentation could be stronger
  • Any case where maximizing value justifies the audit investment.
  • One of my goals for every file review is to help you save the amount of my bill on expenses and obtain significantly more in general damages.

Best Timing:

  • Optimal: Before drafting your demand letter (allows you to strengthen positioning)
  • Still Valuable: After initial low offer (helps you understand why and how to respond)
  • Less Ideal: During active negotiation (limits ability to implement recommendations)

Case Audit Process & Timeline

Step 1: Initial Consultation (15-30 minutes, Free)

With your client’s permission we discuss their case to determine if an audit is appropriate and what scope makes sense with which billing option is best.

Now accepting lien and contingency payment options on a case by case basis.

Step 2: Consultant Agreement

You receive, you and your client complete and return the consultation agreement.

Step 3: File Transfer (Secure & HIPAA-Compliant)

You provide case materials through our or your secure portal:

  • All available case file documentation and communications.
  • I provide a billing estimate and begin work after receiving your emailed authorization to proceed. 

Step 4: Analysis Phase (5-7 Business Days)

I conduct a comprehensive evaluation using insurance industry methods and tools.

Step 5: Report Delivery

You receive a detailed written report via email.

Step 6: Consultation Call (30 minutes) within 90 days of report receipt

We discuss findings, recommendations, and strategy.

Step 7: Implementation Support

I’m available for follow-up questions during a 30-day window.

Investment

Case Audit
$450+ 
Pricing estimate provided for approval with every assignment

Not only do I often find cost saving opportunities equal to or in excess of my invoice, I also help your firm increase general damages offered.

Expedited Service (Available)
+$500 for 2-business-day turnaround 

bt_bb_section_bottom_section_coverage_image

Case Audit Success Stories

Auto Accident with Pre-Existing Conditions

Initial Situation: Client had a prior back surgery and collected the policy limit from the defendant driver, but the client’s carrier hadn’t responded to the UIM BI demand.

Audit Findings: Vehicle damage documentation showed there were no injury causation concerns and the client’s own carrier had violated multiple portions of the CA Fair Claims Settlement Practices Act in addition to allowing the time limit demand to expire.

Recommendations: Begin to referring client as an eggshell, reference the specific codes believed to have been violated from the CA Fair Claims Settlement Practices Act in addition to the impact severity, and include copies of the supporting documentation.

Outcome: With strengthened documentation, case settled for the UIM BI policy limit shortly after. 

Premises Liability with No Identified Recovery Potential

Initial Situation: Client was injured when an in motion ceiling fan violently fell onto them.

Audit Findings: Located previously unrealized commercial defendant recovery contact information, medical lien, and additional documentation for damages maximization. 

Recommendations: Send a letter of representation to the newly located commercial defendant, provided best practices for disfigurement documentation, lost wages verification, and of medical lien to pursue. 

Outcome: Commercial policy located with agent of service information and firm prepped on how to maximize recovery via updated documentation methods. 

bt_bb_section_top_section_coverage_image

Strategic Consultation Services
Billing Estimates Provided Prior to Work Commencement

Expert Guidance When You Need It
Just Like Your Firm and Client's Case is Unique, Every Case Audit is Custom Tailored to Your Client and Firms Individual Needs

Not every case needs a full audit.
Sometimes you need quick answers, tactical advice, or ongoing strategic support.
Strategic consultation provides flexible access to insider expertise.

An additional 10%+ surcharge may be applied for unconstructive bullies. Advance notice will be given.

NOW OFFERING CONTINGENCY OR LIEN PAYMENT OPTIONS

One-Time Consultation, Condensing 23 Years of Experience (2 hours total / 1 hour document review & 1 hour discussion) 

Ideal for:

  • Quick case evaluations without full audit
  • Finding clarity in confusing claim communications or s
  • Specific questions about carrier behavior or tactics
  • Negotiation strategy for active discussions
  • Understanding specific settlement offers
  • Second opinions on case valuation
  • Algorithm-specific questions

What You Get:

  • Scheduled call at mutually convenient time
  • Review of specific questions or issues in advance
  • Real-time discussion and Q&A
  • Brief follow-up email summarizing key points
  • Limited file review (up to 1 hour of document review)

Investment: $750 for a one hour file review and one hour consultation. 

Ongoing Advisory Relationship

Ideal for:

  • Attorneys and Firms who have had several file audits completed
  • Attorneys who want regular access to insider expertise
  • Practices looking to build in-house evaluation capabilities
  • Case managers who need ongoing support

What You Get:

  • Priority scheduling for consultations
  • Email access for quick questions (48-hour response time)
  • Monthly strategy calls (30-60 minutes)
  • First-look at new insights about carrier behavior changes
  • Reduced rates on case audits
  • Quarterly training updates on industry changes

Investment: $500+ per month depending on volume and support level needs

Settlement Conference Support

Ideal for:

  • Anytime you want someone on your side who was previously the representative for the insurance claim company
  • Mediations
  • Cases where carrier behavior seems irrational
  • Situations where you’re stuck in negotiations
  • Complex multi-party settlements

What You Get:

  • Consulting services tailored to your needs
  • Pre-conference file review and strategy session
  • Real-time availability during conference (phone/text/in person)
  • Analysis of carrier positions and likely constraints
  • Tactical recommendations for each negotiation phase
  • Post-conference debrief and next-steps planning

Investment: $2,000+ per settlement conference or mediation.  

Expert Analysis for Litigation

Ideal for:

  • Any situation where you want to know what the other side is thinking and how they’ll likely respond
  • Cases being considered for litigation initiation
  • Cases heading to trial where carrier communications and actions to date are confusing
  • EUO’s demanded for unclear reasons
  • Understanding carrier strategy methods
  • Evaluating settlement offers during litigation

What You Get:

  • In depth analysis of case specifics based upon decades of hands on claim processing for your adversary
  • Written analysis of carrier strategy and probable trajectory
  • Explanation of the claim professionals probable strategy 
  • Assessment of carrier motivation to settle vs. try
  • Discovery recommendations for carrier evaluation documents
  • Testimony preparation (if needed, priced separately)

Investment: Starting at $3,000 per case

How the Consultation Works

Step 1: Identify Your Need

Schedule a complimentary 15 or 30 minute consultation to discuss your firm and client’s needs.

Step 2: Complimentary Consultation

After reviewing your firm and client needs, I’ll confirm if I can be of any assistance.  If yes, a consulting agreement will be provided for completion by you, your client, and myself for completion and return.

Billing options include pay as you go, lien basis, or contingency.

Step 3: Review & Approve

You provide a secure copy of the client file.  I’ll then provide a bill estimate with delivery date estimation for approval prior to beginning any work.

2 Day Rush Available for an additional $500 

Step 4: Consultation Session

You’ve received my review with answers to your specific questions and my recommendations. 

Step 5: Follow-Up

Within 90 days of report receipt, you schedule your complimentary 30 minute follow up consultation. 

Common Consultation Topics

Carrier Behavior Questions:
  • “Why is this carrier being so unreasonable?”
  • “What does this settlement offer really mean?”
  • “Are they genuinely at their limit or still negotiating?”
Algorithm & Evaluation Systems:
  • “What factors are most important in the evaluation?”
  • “Where are there errors in the carriers software valuation?”
  • “How can I get the carrier to update the software valuation?”
Documentation Strategy:
  • “How best can I dispute this denial letter?”
  • “What’s missing from my demand?”
  • “How should I update my demand letter?”
  • “What evidence matters most to carriers for my client’s case specifics?”
Negotiation Tactics:
  • “What does this carrier communication really say or mean?”
  • “How can I respond to this lowball offer to get a new claim professional assigned and more money for my client?”
  • “When should I escalate to a supervisor?”
  • “What’s the best counter-offer strategy?”
Case-Specific Puzzles:
  • “Why did they deny this claim when liability seems clear?”
  • “How do I handle this pre-existing condition argument?”
  • “What’s driving their fraud concerns?”
bt_bb_section_bottom_section_coverage_image

Team Training & Case Manager Education

Empower Your Entire Team With Insider Knowledge

Your case managers, paralegals, and associates negotiate with insurance professionals daily.
Shouldn't they understand what those adjusters know?
Training gives your entire team the confidence and knowledge to maximize every case.

Custom Half-Day Workshop (4 hours)

Insurance Claims 101: What Plaintiff Attorneys Need to Know

Ideal For:

  • Small to mid-size firms (5-15 people)
  • Teams with varying experience levels
  • Firms wanting to increase foundational knowledge

Possible Topics Covered:

  • How insurance claims are evaluated from intake to settlement
  • Introduction to the valuation algorithm and automated evaluation systems
  • Common carrier tactics and how to counter them
  • Documentation best practices
  • Red flags that trigger fraud investigations
  • Negotiation strategies based on adjuster constraints

Format: Interactive presentation with Q&A, case examples, and practical exercises

Investment: $3,500 (up to 15 participants) travel expense not included 

Ideal for firms after at least a few file audits have been completed.

Full-Day Intensive (8 hours)

Advanced Claims Strategy for Plaintiff Attorneys

Ideal For:

  • Firms handling high-value or complex cases
  • Experienced teams wanting deeper knowledge
  • Practices focused on specific case types

Topic Possibilities: All Half-Day topics PLUS:

  • Deep dive into algorithm scoring 
  • California insurance regulations and leverage points
  • Advanced negotiation techniques
  • Carrier-specific behavior patterns
  • Medical records analysis and optimization
  • Pre-existing condition strategies
  • Case audit methodology you can apply internally

Format: Mix of presentation, case studies, small-group exercises, and role-playing scenarios

Investment: $6,500 (up to 15 participants) travel expense not include

Ideal for firms after 1/2 day training.

Customized Training Series

Ongoing Education Tailored to Your Practice

Ideal For:

  • Larger firms (15+ people)
  • Practices with specific training needs
  • Firms wanting ongoing skill development

What We Create Together:

  • Needs assessment and training plan
  • Multiple sessions over time (quarterly, monthly, etc.)
  • Practice area-specific content
  • Custom case studies from your files (anonymized)
  • Evaluation and progress metrics

Format: Flexible based on your needs, can include workshops, lunch-and-learns, one-on-one coaching, video modules

Investment: Custom pricing based on scope (typically $8,000+ for comprehensive programs)

Training Delivery Options

In-Person (Preferred for San Diego, Riverside, Imperial, Orange, and Los Angeles California Counties) travel expense may apply

  • Conducted at your office
  • Most interactive and engaging
  • Best for team building and culture
  • Available throughout California

Virtual (Via Zoom)

  • More cost-effective
  • Accessible for remote teams
  • Recording provided for future reference
  • Interactive with screen sharing and breakout rooms

Hybrid

  • Some participants in-person, others remote
  • Accommodates schedules and locations
  • Requires good A/V setup
bt_bb_section_top_section_coverage_image

What Makes This Training Different

It’s Not Theoretical—It’s Practical Every concept is tied to actionable strategies you can use immediately. No academic lectures about insurance law just real-world intelligence that changes how you work cases.

It’s From Inside My 23 Year Career of Starting at the Bottom and Working My Way Up – All insurance side educational programs and associations prohibit this type of information sharing with the plaintiff side.  It’s thanks to the FTC’s removal of the non-compete rule and my lack of affiliations or associations that makes my mission possible.  This is knowledge gained from 23 years doing exactly what claim profession do on your cases every day.  23 years of large volume claim investigation, processing, and negotiation.

It’s Interactive Participants bring real questions and case scenarios. We problem-solve together and develop strategies specific to your practice.

Every firm is unique and everyone within your firm has their own strengths and areas for improvement.  It is ideal to have at least a few file audits completed for each case manager to create a customized training plan cover all needed areas. 

It’s Empowering Teams leave feeling more confident, capable, and strategic in their negotiations. The goal isn’t just knowledge transfer, it’s transformation.

Frequently Asked Questions

About Services

How do I know which service I need?

Schedule a free 30-minute consultation. We’ll discuss your situation and I’ll recommend the most cost-effective approach. Sometimes a quick consultation is all you need; other times a full audit makes more sense.

Can I start with consultation and upgrade to a full audit later?

Absolutely. Many clients start with a one-time consultation to get a feel for how I work, then engage for full audits on specific cases. If you do upgrade within 30 days, your consultation fee is credited toward the audit.

Do you offer payment plans?

With my contingency or lien payment options no payment plan is necessary for audits.  

How quickly can you turn around an audit?

Standard turnaround is 5-7 business days. Expedited service (3 business days) is available for an additional $500.

What if I disagree with your analysis?

I provide my professional opinion based on 23 years of experience, but I’m not infallible. We can discuss areas of disagreement, and I’m happy to explain my reasoning. Ultimately, you decide how to use the information.

About Confidentiality

How do you handle confidential case information?

All files are transmitted and stored by you, I don’t save your client’s documentation. I sign NDAs as standard practice. Information is never shared with anyone, including anonymized use in training or case studies without your explicit written permission.

What happens to my case files after the engagement?

Files are typically provided securely via your cloud service, I never save your client’s documentation to my systems.  It is up to you and your firm to revoke my access. 

About Logistics

Do you work with attorneys outside California?

My expertise is most directly applicable to California cases due to state-specific regulations and my experience with California carriers. However, I’ve processed and conducted claims investigations nationally. Contact me to discuss whether I can help with out-of-state cases.

Can you serve as an expert witness?

While I primarily focus on strategic consulting, I can now serve as an expert witness through Consolidated Consultants. I also provide referrals to other qualified experts and can support your expert witness preparation.

Do you work on contingency?

YES! I also offer pay as you go or lien payment options.

What if my case settles before you complete the audit?

Why would you entertain negotiations before I have had a chance to try to help you make more money for your client? My billing is in .25 increments, I’ll cease work immediately upon notice and bill for my time incurred.  

https://redstaplerproject.com/wp-content/uploads/2026/01/rsp-logo120.png

Red Stapler Project

Serving plaintiff attorneys throughout the United States of America.  Previously licensed in CA, AZ, OR, & WA.

https://redstaplerproject.com/wp-content/uploads/2026/01/larazalogo.png
https://redstaplerproject.com/wp-content/uploads/2026/02/sdcba.jpg
https://redstaplerproject.com/wp-content/uploads/2026/03/tom-homann.png

© 2026 Red Stapler Project. All rights reserved.
Professional consulting services for plaintiff attorneys.

Disclaimer: Red Stapler Project provides consulting and educational services. We do not practice law or provide legal advice. All services are designed to support attorneys in their representation of clients.